The benefits of business process outsourcing (BPO)

Companies today go through many changes on a regular basis. However, running a business takes a lot of time, expenses and requires hiring more staff. When your company has to expand, it will be more prudent to get reliable BPO for your agencies and departments. Let us take a look at the areas in which you can make your company more profitable by outsourcing some of the processes.


Marketing is an area that is crucial to any consumer oriented business. But sometimes, hiring your own staff can be costly and involves wages, social security, and overheads. But you can also outsource this part of your business to a qualified BPO company and save a lot of time and money and achieve even better results and profitability.

Customer service

If your company has a large customer base, it probably requires staff to handle after sales services and upselling. You can hand over this part of the work to a BPO company that specializes in your industry. In this way, you will not have to worry about having space and hiring new staff to take care of your customer’s needs.

What is a BPO company?

lykhtgfmThese enterprises are call centers and they hire personnel who are qualified in various fields including, insurance, banking, auto and any other area that comes you your mind. These firms offer large corporations the chance to outsourced their processes to them. They often work 24 hours a day or as per the requirements of the client. They are located in countries like India and The Phillipines. In fact, these two nations have a huge number of such centers catering to major players in many industries including finance, banking, software, computers and others.

When a company hands out a process to one of these centers, they will have to do the initial training, and then the BPO company will get into gear. The cost per seat or agent which is paid to such centers is much less that what a company will have to pay overall for hiring a single employee and getting them on the payroll. In fact, companies like Microsoft, HSBC Bank, Paypal and Western Union all outsource a huge amount of their customer care service to BPO companies located in the countries listed above.


In you want your company to grow and not wish to go through the entire process of hiring and training staff, consider outsourcing, and you will reap the benefits.


Home Insurance – Top Reasons To Get Your home Insured

Getting home insurance is one of the things, which you might feel like it is unnecessary, especially when times are hard. However, any homeowner should ignore such thoughts and get Homeowners insurance quotes by We Insure Group Miami. There are plenty of reasons and benefits, which come with doing so, some of them being:

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It is hard to foretell what might happen in future. After investing a lot of money in building or purchasing a home, losing your priced possessions can be devastating if you do not have insurance. Insurance can protect your home from natural disasters, like fires, as well as theft and vandalism. You will only suffer some inconvenience, but not financial loss.

To complete mortgage requirements

Nowadays, a majority of banks make it a requirement for homeowners to acquire home insurance as part of the mortgage agreement. The reason for this is because the home is the collateral for the loan, and the interests of the bank have to be protected.

It is inexpensive

Another good reason to get home insurance is the fact that it is not expensive. A majority of homeowners can easily afford it as part of their expenses, without it having a huge impact on their budget. Given the high value that it offers you, it is worth getting it.

To get peace of mind

Having peace of mind is another reason to get home insurance. Once you have it, you will not need to keep thinking about possible disasters, and how you will handle them. You can rest easy knowing that your home is insured. This comes in quite handy for people living in disaster prone areas, where any natural disaster can occur at any time.

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Many policies will help you to get a temporary place to live in during the time when your home during repair in case the house was destroyed or rendered uninhabitable. This comes as a great benefit as you can continue with your life, perhaps with just minor inconveniences.

Protection from lawsuits

It is possible to be sued when someone comes to visit you and gets injured while on your property. With individual policies, the homeowner’s insurance will take care of all the legal bills as well as the damages that the injured party will be awarded.


Get Your Money Back with a PPI Claim

If you had taken a loan out a few years ago for a mortgage, buy a car or even purchased items on your credit card, You may have been caught up in the PPI scandal that has come to light in the UK and may be considering ppi claims along with many others. It has been made public that many banks have made their customers pay for payment protection insurance without even informing the consumer of this fact.

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It has been found that banks had made it sound compulsory that the borrowers have to pay for the insurance and many of these financial institutions even gave their employees bonuses if they include the PPI in the contracts when loans are given out.

Why did banks do this?

It is a matter of risk and even though it is not called for or required by the financial regulations, banks often decided to safeguard themselves and get the consumer to take out a payment protection insurance in favor of the bank so that the bank will get their money back no matter what happens. In many instances, it did not matter if the borrower was creditworthy or not, the bank would give out the loan and in case the person cannot pay back they will be safe.

PPI claims

After the revelation, many people have been claiming back the payments they made for PPI to the banks, and if you are in the same situation, you should consider applying for your request immediately. Do not let time go by and delay the process as there are limits on time and you may not be eligible after a specified date to claim your payments.

Since many banks levied the PPI payments on the loan amount, they even charged interest on this, and all these amounts could be claimed back.

aa03Hire a Claim Management Company

If you are unaware of your current situation and do not know how to submit a claim, you can consider using the services of a claim management company. They have experienced solicitors who will know how to apply and get the maximum claim on your behalf. There are some firms that will only charge you a small 12% of the amount which will be nothing as you will not have to do all the paperwork and they will take care of all the red tape for you.